OUR TECH SUPPORT HOTLINE IS LIVE!
Hours of operation are Monday through Friday, 10:00 am – 6:00 pm. The hotline is currently only available to adult learners (and staff) of Baltimore City-based workforce training and adult education programs.
Adult Learners, call the FREE Tech Support Hotline at:
410-834-4214
Adult learners, simply dial the number above and you will be directed to a technician to help troubleshoot computer-related issues you may be experiencing, including:
- Technology selection
- WiFi connectivity
- Comcast Internet Essentials
- Miscellaneous troubleshooting
- Video chat apps (ex. Zoom)
- E-learning platforms
- General Navigation
- Privacy and security
- Instructor coaching
- Technology sourcing
Questions?
Please don’t hesitate to reach out to our Help Desk Coordinator, Jade at helpdesk1@digitalequitybaltimore.org, with any questions