Adult Learner Hotline

OUR TECH SUPPORT HOTLINE IS LIVE!

Hours of operation are Monday through Friday, 10:00 am – 6:00 pm. The hotline is currently only available to adult learners (and staff) of Baltimore City-based workforce training and adult education programs.

Adult Learners, call the FREE Tech Support Hotline at:

410-834-4214

Adult learners, simply dial the number above and you will be directed to a technician to help troubleshoot computer-related issues you may be experiencing, including:

  • Technology selection
  • WiFi connectivity
  • Comcast Internet Essentials
  • Miscellaneous troubleshooting
  • Video chat apps (ex. Zoom)
  • E-learning platforms
  • General Navigation
  • Privacy and security
  • Instructor coaching
  • Technology sourcing
 Questions?
 
Please don’t hesitate to reach out to our Help Desk Coordinator, Jade at helpdesk1@digitalequitybaltimore.org, with any questions