FAQ

EBBP FAQ

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute $10-$50 toward the purchase price.

The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

Households are eligible for EBBP if they meet any of the following categories:

  • Any household with a current Pell Grant Recipient
  • Any household with a current Baltimore City Public School Student
  • Anyone currently receiving Medicaid or Snap Benefits
  • Anyone currently eligible for Comcast Internet Essentials OR
  • Anyone that has experienced a substantial loss of income since February 29, 2020
  • Anyone that currently has Social Security Income
  • Anyone currently receiving the Veterans Pension and Survivor’s Benefit 
  • Anyone receiving Federal Public Housing Assistance 

Sign up for updates! The earliest date will probably be April 26. We’ll let you know as soon as the information is available. 

Sign up for updates! We don’t know everything yet, but we do know that you do not have to provide a social security number.

YES! You are eligible even if you are past due with your current service provider. 

No. The bill is discounted by the provider. 

Good question. There is no set expiration date. The benefit will end when the 3.2 billion is spent or six months after the end of Covid-19.

In Maryland, the providers can be found here.

There are two different types of internet services available:

Fixed- requires a modem. Think Comcast and the cord that goes from the modem into your wall. 

Mobile- this is similar to a cell phone. The provider gives you a device and you can take the connection wherever you go.